One of the most common problems when connecting an Android phone or tablet to Wi-Fi is an authentication error, or just the message “Saved, WPA protection/WPA2" after trying to connect to a wireless network.
In this article, I will talk about the methods known to me to fix the authentication problem and still connect to the Internet distributed by your Wi-Fi router, as well as what can cause this behavior.
For assistance, contact the point manufacturer or router. . This alert notification is enabled or disabled in the app settings. This alert notification is defined in the app settings. To clear this message, follow these steps.
Connecting to an access point using the default network name may present a security issue. This access point usually uses all default security and management settings. If you are using a personal network, change the security settings and the network name to improve network security.
Saved, WPA/WPA2 security on Android
Usually, the connection process itself when an authentication error occurs is as follows: you select a wireless network, enter a password for it, and then you see a status change: Connecting - Authentication - Saved, WPA2 or WPA protection. If a little later the status changes to “Authentication error”, while the connection to the network does not occur, then something is wrong with the password or security settings on the router. If it just says "Saved", then it's probably the Wi-Fi network settings. And now, in order, what can be done in this case to connect to the network.
File sharing and printers allow other computers on the network to access resources on your computer. To clear this message and restore network shares on logout, follow these steps: If you receive a message with a card that does not detect a network, the card has been removed or not installed. The card may be removed or not installed.
- Click "My Computer" and select "Properties".
- Select Hardware.
- Click "Device Manager".
- Select "Network adapters".
Important note: When changing the wireless network settings on the router, delete the saved network on your phone or tablet. To do this, in the Wi-Fi settings, select your network and hold it until a menu appears. There is also a Change item in this menu, but for some reason, even on the latest versions of Android, after making changes (for example, a new password), an authentication error still appears, while after deleting the network everything is in order.
To check the path and name, follow these steps. This authentication error is usually caused by incorrect server credentials. To resolve this error, follow these steps. The ID specified must match the ID that was issued by the certificate and registered with the authentication server used by the authenticator. This requirement depends on the authentication server and usually means that the authentication server must know the recipient of the certificate as a certificate authority. You must be logged in with the same username that was used when installing the certificate. Click Next to select a different certificate from the list of installed certificates, or specify a different server or certificate name. Click "Connect" and try to connect to the network and authenticate with the server.
- The certificate must be valid for the authentication server.
- Select a profile from the list of profiles.
- Click Properties to open the General Settings page.
- Click "Next" to open the security options.
- Enterprise security selected.
- Select a profile.
Very often, such an error is caused precisely by entering the wrong password, while the user can be sure that he is entering everything correctly. First of all, make sure that the Wi-Fi password does not use Cyrillic, and that you respect the case of letters (large and small) when entering. For ease of verification, you can temporarily change the password on the router to a completely digital one, you can read how to do this in the instructions for setting up the router (there is information for all common brands and models) on my website (you will also find there how to enter in the router settings for the changes described below).
Router settings for phone connection
Authentication failed because the authentication clock expired while authenticating this mobile station. If the rogue access point does not exist, is not suspected, click the profile in the profile list. Click Connect to connect to the network and attempt to authenticate with the server. This error occurs when the authenticator does not accept profile credentials. To resolve this issue, contact your administrator.
Solving problems with an authentication error on your device
Go to the management console. In any case, the IDs that need to be filled in are the IDs of your email address. This makes it easy to send email from a non-free external connection. Go to your email account management console.
The second common option, especially for older and budget phones and tablets, is the unsupported Wi-Fi network mode. You should try enabling 802.11 b/g mode (instead of n or Auto) and try to connect again. Also, in rare cases, changing the region of the wireless network to the United States (or Russia, if you have a different region installed) helps.
Make sure the service is activated. You can now customize your email software with the following new settings. Check your wireless connection. The first step is to try to connect another device to the same network to check if the wireless function is correct and to check if the router is configured correctly.
Save changes and return from settings. Check the strength of the wireless signal. The performance of a wireless network depends on signal strength. You need to connect to a place where the signal is strong. Make sure your firmware is up to date. Try resetting your device to factory settings.
The next thing to check and try to change is the authentication method and WPA encryption (also in the wireless network settings of the router, the items may be called differently). If you have WPA2-Personal installed by default, try installing WPA. Encryption - AES.
Another method suggested in the comments - try setting a Wi-Fi network password consisting of numbers only, can help.
And the last way, which you can try in case of emergency, is to automatically fix problems using the Android WiFi Fixer application (you can download it for free on Google Play). The app automatically fixes many of the bugs related to the wireless connection and, judging by the reviews, it works (although I'm not entirely sure how).
Error: 619: The specified port is not open. Error: 629: It has been disconnected from the selected number's computer. Error: 633: The modem is already in use or is not configured to dial an external phone number.
- Was the computer restarted after installing the modem?
- If not: do it.
- Isn't there a microfilter in front of the modem?
- Modem error?
- The cause of this error is an incorrect connection setup.
- Check your modem and phone number.
It is not uncommon for users to experience an authentication error when connecting to WiFi on Android devices. Most often, it is due to an incorrect password entry, although situations where a previously working connection suddenly refuses access also occur. About why this happens and how to deal with it - later in the article.
Causes of an Authentication Error
Any secure network implies the presence of a key - a code word that gives the user the right to receive and send information. If you enter the wrong password, then when connecting to Wi-Fi, the system will write: "Authentication error" and the connection protocol will be disrupted. An incorrectly entered combination of characters is the most common problem. To avoid this, it is recommended to remember:
The most common reason for this is modem suspension. . Error: 680: No beep. Is the service already active? - If not, we can call and see if the line is ready or wait. Does the signal, for example, come through the central unit? . Error: 692: Hardware failure in the domain.
Problem with Android device firmware
Make sure your computer has network adapters - if so, disable them in Device Manager. 720 errors have been known to occur in the event of problems with the firewall or antivirus program.
- Remove the floppy disk software.
- Other ways to remove this error are described in the section: Error 720.
- The connection attempt was unsuccessful.
- letter case matters;
- you need to check the input language;
- replacement of letters like "s" English with "s" Russian is unacceptable.
If, even after entering the password correctly, the device does not connect to Wi-Fi, the authentication error may be on the side of the router. Depending on the characteristics of the connected device, the following can be checked during connection:
Error: 749: Invalid phone number. The phone call properties are set incorrectly. . Error: 756: This connection has already been selected. We are creating a new Internet connection, the old connection is broken and can be deleted. Error: 777: The connection attempt failed because the modem or other device connected to the remote computer is damaged.
Error: 797: The connection failed because the modem was not found. To disable network adapters, go to the control panel and find the "System" icon, click on it. Most obviously, the modem was connected before the drivers were installed. We remove the drivers and reinstall. Let's remember to connect the modem when we are asked to do so. Should modem drivers be installed? - check, install. Sometimes it's worth creating a new connection. It is also possible that this error occurs when the modem is faulty.
- Go to the "Hardware" tab and click the "Device Manager" button.
- In the hardware tree, click the NIC separator.
- Right click on the backup NIC and turn it off.
- Restart your computer to remove the installation.
- Network card drivers installed.
- Install them.
- Disable network adapter - enable it in device manager.
- Suspended voice gateway.
- network SSID;
- MAC address of the router;
If at least one of the items does not match the data stored in memory, the smartphone or tablet will interrupt the connection protocol for security reasons. This discrepancy can be caused by:
Using WiFi Fixer
Follow the link and click the "Add" button. In the "Create a new connection" window, select "Connect to the network using broadband" and click "Next". In the next window, enter a name for the call and click Finish. It has also been verified that the new connection is set to the default value and that the option is always selected: Always select the default connection.
The term "Authentication Failure"
As a result of our work, an Internet connection window and an icon on the desktop will appear on the desktop. You enter a username or password, but do not change anything in the connection settings. Another user connects with your username and password - this is a very serious violation of the rules - never give data to anyone.
- Re-enter your username and password.
- Everything looks correct and the error is still happening.
- failure of settings in the router;
- malicious substitution;
- new.
Regardless of the cause, you need to troubleshoot the problem comprehensively: both on the connection device and on the router.
Android Devices: Troubleshooting Authentication
So, there was a Wi-Fi authentication error on Android: what to do in such a situation? First of all, you need to make sure that:
After removing the keys, turn off the computer and turn it on. . Error: 718: Timed out waiting for a valid response from the remote computer. We usually have an empty user field in the connection settings, please enter the relevant details and connect to the Internet. Error: 735: - The specified address was rejected by the server.
You created a connection but don't have a network adapter, or you created a connection and then installed a network adapter. Error: 741: The local computer does not support the required type of data encryption. Error: 769: The specified destination is not available.
- the connection is made to that network;
- the password was entered correctly;
- Is there a limit on the number of connected devices?
- You are the only one with connection problem.
You can try to enter the password again. To do this, go to Settings - Wireless networks (wireless connection - depends on the version of Android). In the window that appears, find and hold down the name of the SSID, select “change settings” in the drop-down list. After entering a new password, try to connect again. If this does not help, read on.
In case it is your phone that does not connect to WiFi, the authentication error occurs on the device itself. To resolve this issue, you will need to take several steps.
Many owners of Android devices are familiar with the situation when their tablet or smartphone does not want to connect to a wireless network. In the network access settings, when connected, the status is "Saved", however, it is impossible to use the Internet. However, if the phone does not connect to Wi-Fi and says “Saved”, you can solve this problem yourself.
Checking Router Settings
If we are talking about a home network and you can enter the router settings, you need to make sure of the following:
- the correct region is specified;
- the correct time is selected, in accordance with the time zone and time out of sync does not allow the phone to create a timestamp;
- the wireless signal is set correctly;
- the mobile device supports the specified encryption method.
The main causes of the problem withWi-Fi on Android are described in the following video:
Ways to solve the problem
Let's go over each point in more detail.
Correct region
Android does not connect to Wi-Fi and writes "Saved" often due to the incorrectly selected region. It is enough to open the settings in the router control panel, find the page with the name and network parameters. In most models, you can change the country there, if necessary, removing the automatic detection. You need to save the settings and reboot the router.
Password check and reconnect
The most common reason is the wrong password. Although often when trying to connect to the network, the smartphone will try to connect again. In this case, in the phone settings, click on the created network and select "Delete" or "Forget". When you turn on the wireless module again, the device will detect the network again and prompt you to enter the password.
Checking the operating mode
Most often, the reason why the phone writes “Saved” lies in the inability of the phone to support the wireless mode used by the router. This mode can be recognized by the letters b / g / n found in the router settings. Therefore, it will not be superfluous to try to change modes, only save and restart the settings after each change. The wireless module on the mobile gadget should be turned off and on.
Changing the protection method
If this is the problem, you will first have to find out what WPA2-PSK security is. This is a password encryption method that the operating system can recognize. android system. If the latter does not match the type of security, encryption or password, the tablet or smartphone may not connect to the Internet. It is possible that another protection method is set in the network settings.
To solve the problem, in the router settings you should find the “Wireless Security” section (or “Security”, or “Wireless Security”) and set the preferred values:
- Security method: WPA/WPA2 - Personal;
- Version: WPA-PSK;
- Encryption type: AES;
- PSK, access code: must consist of eight characters (numbers and Latin letters).
After saving the changes, restarting the router, delete the connection in the phone and try to reconnect.
Here it should be remembered that devices previously connected to the changed network (PCs, TVs or laptops) will also need to be reconnected.
Change Wi-Fi channel width
The problem is rare. Perhaps the channel may simply not withstand an additional device, so you should install another, freer one on the router.
The channel width is mainly set in the settings of the router itself. If the model menu is in English, it may be called Channel Width and among the available parameters can be changed to Auto, 20MHz and 40MHz.
As a rule, in the same menu you can select the channel number. If none of the above methods fit, you can experiment with this parameter. Some phones may support 11 frequencies. At the same time, the router has 13, so it's worth trying to set the 11 communication channel on it. The changes made should be saved and the router rebooted.
Filtering by MAC address
Some router manufacturers set filtering by device MAC address by default. Therefore, when, for example, a Huawei phone does not connect to Wi-Fi, it may simply be blacklisted by the router. You can find out the MAC of a smartphone by opening "Settings", "About smartphone" and selecting "General information".
Then it remains to find the option "Filtering by MAC" in the router settings. If it is enabled, you can disable it, or remove the mac address associated with the plug-in model from its list.
Setting up your tablet or smartphone
What to do if the phone does not connect to Wi-Fi and writes “Saved”, but none of the methods helped with the router? In this case, it is worth checking the settings of the device itself:
- Open "Settings" on your smartphone.
- Enable wireless connection.
- Select the network that you cannot connect to.
- Click on it to open the settings menu, select "Edit".
- A window will open asking you to show additional options. Set a checkmark on it.
- Check if "None" or "Off" is set to "Proxy Settings". If it is "Manual", it must be removed.
Desynchronization over time on a mobile device is solved as follows:
- Open "Settings", go to "System", select "Date and time".
- Disable auto-adjust date, time, and time zone options.
- Manually set the required date, which will match the one set on the router.
Extreme measures
Electronics manufacturers are constantly improving their software. Therefore, rarely, but there is a situation when the phone firmware is incompatible with software router. In this case, updating the system of one of these devices will help.
But much more often it happens that a custom firmware is used on a mobile gadget, which simply cannot connect to some networks and will simply stop trying to connect with the inscription: “Saved”. There is no way out how to install the official one and forget about the problem when the smartphone does not connect to Wi-Fi. However, you can try to change the software on your phone to custom software (Cyanogen Mod), which may contain updated Wi-Fi drivers.
That's all. If the connection problem persists, write in the comments, we'll think about what else can be done. Also, a big request to tell what other ways helped you get rid of the error. Thank you!
In some situations, when connecting to Wi-fi on Android, problems may arise.
"Saved, WPA WPA2 security" - how to fix
When you try to connect, an error notification appears, and the following message appears in the network information section: "Saved, WPA / WPA2 security." What is its reason?
Most of the time this is due to a misconfiguration. wifi router a. There have been cases when the wi-fi signal indicator on the phone shows an active connection, but there is no Internet access.
The error often occurs when changing the password from the Wi-Fi network. If the device tries to connect using the old password, then the message "Saved, WPA / WPA 2 security" is inevitable.
Another reason may be a change in the type of encryption. Changing the operating mode of the router can also affect the occurrence of this problem. If you change the b / g / n standards in the router settings, there may be problems.
To ensure a normal connection, it is better to use the standard settings.
These values are:
- WPA/WPA2 Personal
- WPA-PSK
Often, a simple reboot of the Wi-Fi router helps. In some cases, it will need to be reconfigured.
Owners of smartphones and tablets based on Android often face the network. The ominous inscription "Saved, WPA / WPA2 protection" does not allow you to freely surf the Internet, sit in in social networks, fully work and correspond in messengers. It happens that the phone does not connect to Wi-Fi, writes saved - there are reasonable explanations for this and understandable ways to resolve the issue.
Authentication is a special security technology that does not allow working area and personal data uninvited guests(users). In public places, special access points are installed, to which countless clients can connect to use the Internet channel and traffic.
There may be hackers among them. That is why it is important to prevent unauthorized connection, create high-quality encryption technology, and guess the original password.
The most common authentication method is WPA-PSK/WPA2. The main types of encryption include:
- Code for all subscribers. Connection to the network occurs either with a common password (key), or each client is given personal access in the form of a password of numbers and Latin letters of various registers.
- Code for companies with increased level security of digital content. In such a network, a huge number of users, office employees are connected. This is where secure authentication becomes the most important.
Note! Often this situation occurs because errors occur in the settings of the router. Before changing the parameters of the phone, tablet, you need to deal with the router.
Using a smartphone, the network client can make sure that it does not enter incorrect data. He needs to enter the value "192.168.1.0" in the address bar of the browser, as indicated on the router. In the drop-down menu of the client, only two lines are of interest: SSID and PSK.
The user tries to connect the device to Wi-Fi, and an error pops up on the screen: "Saved, WPA \ WPA2 protection." A proven method to eliminate such a message is to reboot the router. However, this is not the only way problem solving.
The ultimate goal of users is to connect to the Internet, which distributes a Wi-Fi router. To achieve it, it is important to understand what caused this behavior of wireless networks, a router, or a smartphone model.
The actions of the client when trying to access the network are logical and consistent:
- The Wi-Fi access point is selected.
- The password is entered.
- The status changes - "Connecting - Authentication - ...".
And here it is, a "Chinese message" pops up - "Saved, WPA2 or WPA protected", and then:
- "Authentication failed." The root cause of why this happens is to be found in problems with passwords or security settings on routers.
- "Saved". If Internet access is still closed, then the Wi-Fi network settings have “summed up”.
Important! When changing the parameters and functionality of the router network, it is imperative to “cut off” the saved network on the phone. In the Wi-Fi Setting tab, you need to select the desired network, hold it until a menu appears. In the "Change" section, you can enter a new password.
The reasons
An authentication failure can often be caused by entering the wrong password. To do this, check the layout (Cyrillic, Latin), letter case. To simplify the procedure, many change the password of the router to digital, so as not to get confused in the literal meaning.
And he writes "Saved, WPA2 protection" in cases where the wireless connection mode is simply not supported. This problem is relevant for "retro" models of digital technology or budget versions based on the Android OS. To resolve the issue, it is enough to change the 802.11 b / g standard, that is, disable n or Auto. Then the connection to the Internet occurs again.
Note! In some cases, not changing the password will help, but changing the location in the network settings (for example, to Germany, the USA, the UK).
The following are effective ways to troubleshoot problems with an authentication error:
- Change authentication and WPA encryption. It often helps to switch from WPA2-Personal (installed by default in some gadget models) to WPA (AES).
- Search for a free channel for the network, changing its width by 10-20 MHz with poor signal reception. To do this, you need an item in the Wireless - Channel Width section, where you need to select the Auto option or a drop-down list with several values.
- Setting up access points for IPv4, IPv6 when the BT modem is disabled.
- Restart flight mode. All that is required is to turn this item on and off, after which the probability of Wi-Fi “resuscitation” will increase and the network will connect without additional pressing.
- Automatic troubleshooting thanks to Android application Fixer, which can be downloaded for free from Google Play. This software is able to fix numerous errors related to authentication.
Note! The above solutions will help get rid of the problem when Wi-Fi is saved but not connecting. It can occur both when trying to connect to the home network, and in cafeterias, airports, train stations.
Have all the ways to get rid of the annoying “Saved, WPA\WPA2 protected” inscription failed? Don't despair, because various devices, tablets, laptops, smartphones operating on Android do not always have the same settings and are full of numerous nuances.
Steps to resolve the error
When access to a Wi-Fi network is denied, the first thing to do is to reboot the router. Users on the network recommend turning it off for 10 seconds, and then turning it back on.
It often happens that while browsing the Internet scrolling through social networks, chatting on Viber, Skype or using office applications, the Internet disappears. At the same time, the connection icon and the signal at the level are displayed on the screen. No matter how much Wi-Fi is turned on / off, the inscription does not go anywhere.
- mark the correct region in the router configurations or try to rearrange it to another one;
- check if the password is correct;
- change the network operation mode in the router functionality;
- change the degree and type of protection (encryption), the password of the router to digital.
Important! Do not rush to change the model of a smartphone or tablet, as well as complain about the operation of the Android OS. To ensure a normal connection, it is better to connect to the standard settings.
How to set the correct region in the router settings
When the Wi-Fi network is saved and not connected, it's time to get into the "geography" of the Wi-Fi settings. A common method for solving this problem is the wrong location and its change. Also, if a VPN or an ad blocker is installed on the gadget, this will affect the correct connection to wireless networks.
Note! Detailed information about the location settings must be found in the instructions for the router.
If the manufacturer's router is TP-Link, the client will have to go to the Wireless mode item. Here is the "Region" tab, opposite which the country is indicated. After that, you need to save.
The inscription "saved protected", but no Internet access, may be due to damaged router firmware. Then you will have to update its firmware to latest version and only from the official website of the manufacturer. When you turn on the router, you should make sure that the network is open. To do this, in the configurations, you need to change (uncheck) the Hidden SSID item, and also check the correct name of the wireless network (SSID in Latin).
Password check and reconnect
Due to negligence or inattention, the owner of a smartphone, tablet, netbook may enter the password incorrectly. This situation often occurs in public places, where passwords have to be memorized by ear, typed from memory. In a home network, it is enough to enter the data correctly once, as they will be saved in the configurations of the phone, router.
Note! There are cases when the password has to be entered again, but the request for it does not appear on the screen. To do this, you need to "cut off" the connection using the "Delete" function.
This problem often occurs in smartphones of the brands Nomi, Xiaomi, Prestigio, Samsung. The connection and saved Wi-Fi often have to be changed several times to achieve a result.
The listed nuances of “fighting” with Internet access problems will help to cope with the common error “Saved, WPA \ WPA2 protection”. It occurs on many devices, regardless of class, cost and brand, firmware quality, original or fake. Working with various wireless networks, communication and doing business in remote access(via the Internet) is the main occupation of the current generation.
You need to change authentication settings, encryption, channels, passwords, and keys to avoid errors. To fix network problems, you need to remember to change the region, read the instructions for the router and check the password. Almost all the reasons for incorrect network operation are related to the router settings. Problems are easily fixed without professional help.
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