Voice mail management on mts. How to turn off voice mail on Megaphone: useful tips

  • 20.10.2019

Nowadays, many people need to be constantly available for incoming work or personal calls. However, sometimes circumstances do not allow you to pick up the phone and answer the caller. To avoid such unpleasant situations, the MTS operator provides its customers with the opportunity to install the "Voice mail" option of three functions: basic, basic and advanced. Thanks to this service, no important call will be missed. Nevertheless, over time, this option may lose its relevance, and then the question arises, how to disable Voice Mail on MTS?

  1. Phone command. You need to type the combination on the device keyboard *111*2919# and press the call button.
  2. SMS. To disable the service, just write a number in the message field 2919 and send it to the number 111 .
  1. Phone command. To disable the service, you need to dial the combination on your device *111*90# and press the call button.
  2. SMS. Enter the text " 90<пробел>2 and send SMS to number 111.

If you wish to suspend the provision of the "Voice mail +" service, it is enough to use one of the following methods:

  1. Phone command. It is necessary to enter a combination on the device keyboard *111*900*2# and press the call button.
  2. SMS. The message should include the text " 90<пробел>10 » and send it to the number 111 . In just a couple of minutes, you will receive a notification about the disconnection of the service.

In addition to the methods described above, you can use your personal account on the mts.ru website. After visiting the page mobile operator follow these steps to disable the option:

  • at the top right, click on "My MTS";
  • in the list that opens, select the item "Mobile communications";
  • after going to the page of the MTS client's personal account, click on "Get password by SMS" to the left of the data entry window;
  • To receive a password, you must enter your number cell phone and enter the characters from the picture, and then click on "Get password";
  • after receiving a message with the desired combination, you should return to the previous page and enter your login information Personal Area;
  • on the page that opens, you need to hover over the "Personal Account" and click on the item "Internet Assistant";
  • to go to the set of provided paid options and services, select "Service Management";
  • on the page that opens, you can disable Voice Mail on MTS by clicking on "disable" opposite the unnecessary option.


Hello, Dear friends! Do you use voicemail services? In fact, rarely does anyone use it.

Most often, after dialing a number, after the beeps, there is silence and the money is simply spent. Therefore, today I will tell you how to turn off voice mail on a megaphone.

If the phone was turned on, it also informs about missed calls. At the same time, read messages can be stored for a day, and unread messages for about two days.

The service can store up to 10 different messages.
The answering machine can be activated when the phone is turned off or out of network coverage. In this case, any incoming call is forwarded to voicemail.


If there is a need, it is not necessary to listen to information on the phone or on the iPhone, you can do this with any Internet access, through the web interface.
There is also such useful service like the second line. In this case, the caller hears a message that the subscriber is talking.
The autoresponder is managed through the portal, which is available at number 222.

Also, using this number, you can customize the service for yourself, record a greeting or set a verbal signature.
Not only Russia falls under this service, it can be used in other countries. In this case, the cost is calculated according to roaming rates.

But you can listen to messages absolutely free.

Features of using voice mail

After connecting the service, automatic call forwarding on unavailability is configured. All calls are forwarded to your voice mailbox.
You can set up forwarding using the following commands:

  • **21*+79262000224# — this command allows you to set forwarding to the answering machine number;
  • **61*+79262000224 – setting call forwarding if there is no answer to the call within 30 seconds;
  • **67*+79262000224 – setting call forwarding when the line is busy.

Forwarding can also be set using the USSD menu *105*602# . If you are roaming, then you need to disable any redirection options, since in this case the billing is double.
To learn about new messages, SMS is used - informing.


You can activate the following methods:

  1. Sending messages via sms and mms.
  2. Sending messages to .
  3. Ability to receive a callback.

To activate this service, you need to activate listening to voice mail. This can be done in the operator's company, as well as by calling technical support at the number 0500 .

You can do this using a special service - a guide. To do this, you need to go to your personal account. Fast way connections via USSD request *845# .
At the same time, you can connect the package for free. But after that, a subscription fee will be introduced in the amount of 1.7 rubles per day.

Many users refuse this service, but it is very necessary for business relationships. Interestingly, when you connect this service, the service will automatically turn off "who called".
To listen to messages, you need to select the appropriate ones from the general list, and then listen to them. If you are not in Russia, then you can listen to messages by phone 9262000222 .

You can also listen from the number 4955025222 from a landline phone. After dialing the main number from 7 - ki, you should also dial your own.

How to turn off voicemail on a megaphone?


Exists different ways disable this service. This can be done from any phone, for example, from Samsung or from another.

Here are the ways:

  1. You can contact the Megafon branch, where managers will help you. In this case, a message will be sent to disable the service.
  2. You can select menu *105# and disable the service in a certain field.
  3. On androids, there is even a Megafon service logo. through which you can control.

There are certain differences in the North-West megaphone.

To disable, do the following:

  1. You can send an SMS to the number 000105 with the code 30060.
  2. Also use the command *105*3006#.
  3. From the phone, dial *105*1300#, and you should receive a message about successful disconnection. Status is checked by number *105*13#.
  4. Click disable in the voice mail item in your own account.

If you want to disable an unnecessary service, you can very quickly. If you want to add something, then write about it in the comments.

I have nothing more to say today! See you soon!

An answering machine is indispensable for those who not only do not want to miss a single important call, but also have the opportunity to receive voice messages from subscribers who could not get through. The advantage of the service is that the user can customize the service according to his requirements. So, if the usual informing works only if there is no connection with the number, then the answering machine has additional settings.

The service may be called by operators in different ways: “Answering machine”, “Voice mail”, or “Be aware”, but the meaning and functionality of this does not change. Today we will talk about the possibilities of MTS Voice Mail, which has three different modifications. How to connect or disconnect, and what is the cost of an answering machine on MTS?

What is the difference between different versions of the service

Less than a year ago, the operator completely updated the voice mail service, which received three different modifications. It is worth noting that the basic version is free, and is provided by default to all subscribers upon a new connection. Other customers can turn on the autoresponder on MTS by choosing the desired version, and even the free one.

The main differences between different versions of the service are in functionality. Depending on the version, there are more voice messages that you can save in your mailbox, as well as the duration of each one. The period of storage of received messages by voice is also different, which in the basic free version is only a day.

Also, the advantage of paid versions is the ability to use additional features that are not provided in the free version. This is an opportunity to listen to received messages not only from the phone, but also through the service website, mobile app, send them to your phone in MMS, or to an email address. Also, on paid versions, you can record your own greeting, and in the basic version only pre-installed by the operator.


The number of the MTS answering machine for the basic version also differs depending on the date of activation of the service. The number was changed two years ago, but remained the same for subscribers who used the service earlier.

The listening numbers that were used before September 2016 are also valid for the new services of the line.

How to use

To use any version of the service, it must be activated. As we have already said, when a number is activated in individual tariffs, the basic version of the service is activated. If you need to use extended functionality, then you first need to disable the free answering machine on your MTS number.


This is due to the fact that the operator has all the services of the line are not mutually exclusive. Therefore, to connect another version, you need to disable the activated one by number, and then connect the required one. On MTS, you can connect an answering machine, or disable it, through your personal subscriber account on the website, in the application, or using two other channels - SMS or USSD.

Service “Voicemail (Basic)”
"Voice mail"
“Voicemail+”
Cost, rub/day
0 2,30 3,30
SMS connection
message with the text “2919” to number 111
message with the text “90 space 1” to number 111
message with the text “90 space 9” to number 111
USSD connection
*111*2919#
*111*90#
*111*900#
Shutdown by SMS
message with text “29190” to number 111
message with the text “90 space 2” to number 111
message with the text “90 space 10” to number 111
Shutdown by USSD
*111*2919*2# *111*90*2#
*111*900*2#

After the service is connected, you can configure its operation. The service is activated automatically with standard call forwarding settings, and the answering machine is activated if the phone is switched off, unavailable, or busy. If you need to change the settings and disable the use under certain conditions, then you can use the settings menu of your gadget, or do it on the website.

Features of using in roaming

It's no secret that roaming services are charged at separate rates, and using an automatic call answerer is no exception. At the same time, it is difficult to control their use, since not only listening to the left voice messages is paid, but also their recording.

It is difficult to predict how many messages will be left while traveling or working abroad. Therefore, the operator offers the possibility to limit the operation of the service when using services in other countries.

For the basic version, this option is activated automatically when the service is connected, and if necessary, it can be disabled or, conversely, activated.

To save money when using the phone abroad, you can disable the service completely in any convenient way.

conclusions

The answering machine service allows you to make the use of a telephone number more efficient. Everyone has situations when it is necessary to turn off the phone, or simply there is no way to answer the call. Voice mail allows you not only to find out about missed calls, but also to receive a voice message, even if you simply could not answer the call.

MTS offers three service options that allow you to use the autoresponder service with wider functionality. In addition to the classic free option, two advanced ones are available that will help make the use of the service even more convenient. You can listen to received messages not only from your number, but also send them to your mail, or simply save them if necessary.

When connecting voice mail, the MTS subscriber will not miss a single incoming call. When the phone is turned off or out of range, the call will be forwarded to a mailbox where the caller can record an audio message. MTS provides its customers with 3 possible options connection to such a service.

Description of the service "Voice mail (basic)" MTS

The version of "Voice mail (basic)" MTS offers at the initial level to save audio messages with maximum term saving them, which is one day for both listened and unheard messages. This option mailbox allows you to receive for one MTS client no more than 15 records with a duration of 1 minute for each. No other functions are available when this option is connected.

The subscriber leaving the sound recording pays for it from the rates of his tariff.

How to connect to basic voicemail

Add service to tariff plan can be done in several ways:

  • by command *111*2919# ;
  • by sending an SMS marked "2919" to number 111;

How to listen to messages

After successfully connecting the service, which is provided free of charge, you need to find out how you can listen to "Voice mail (basic)" on MTS.

  • When an MTS client stays in Russia, dial 0861.
  • While abroad, an MTS subscriber will be able to listen to voice messages by calling +7 916-892-08-61

How to disable the service

  • by typing the command *111*2919*2# ;
  • by sending an SMS containing a message 29190, to the short number 111;
  • in the Connected Services section.

When staying in roaming, it should be taken into account that the acquaintance with the sound recordings of the mailbox takes place in accordance with the tariffication on which the number is located. Therefore, it is more logical to interrupt the option when you are abroad. You can do this by dialing *111*92# . "Voice mail (basic)" in Russia will remain active.

Description of the service "Voice mail" MTS

The "Voicemail" option has more advanced functionality. The retention period for received messages under this version depends on whether they are listened to or not. The period during which records are stored is 10 days for listened messages, and a week for unheard messages. In this option, the recording time is limited to 90 seconds. The number of possible entries for one client has a limit of 20. Forwarding is performed when a call is not answered after 15 seconds.

How to connect voicemail

  • via USSD *111*90# ;
  • via SMS marked 90(space)1 to number 111;

With an answering machine on your phone, you will never miss valuable calls and messages; for maximum informing customers about calls when the phone was turned off or was not in the network coverage area, a service was created - they called you.

All subscribers can put an answering machine on MTS, the network provides a complete range of services for them:

  • Service "Voice Mail (basic)";
  • Service "Voice Mail";
  • Service "Voice Mail +".

Modern voice informing has long been improved and modified, however, some subscribers continue to persistently call the mail voice service the MTS Answering Machine service. For convenience, we will also sometimes refer to the services in question as autoresponders. Let's see how the types of MTS voice mail differ. Various ways voicemail management has already been covered in previous articles.

Description of the MTS answering machine service

The MTS answering machine service is presented in three types, each of its options differs in its functionality and price. Let's start the review with a description of the basic service.

"Voice mail (basic)" service

The basic type of service really includes only the basic functions. Within the framework of the service, a maximum of 15 messages are stored from one subscriber. All messages (listened, not heard) are stored for 24 hours. The maximum message length limit is 60 seconds.

There is no function to record a personal greeting, and you can listen to the message on the 0860 voice portal. The basic service is free, there is no charge for connection. Subscriber calls by number 0860 are not subject to billing. If you need an MTS answering machine, but you do not want to pay for unnecessary functionality, this service will suit you!

"Voice mail" service

MTS answering machine in the form of the Voice Mail service: wider functionality is provided here. Saving unheard messages - 7 days, and listened to notifications will be saved for 10 days, the maximum message duration is 90 seconds. For each subscriber, the maximum number of messages is 20 pcs. There is a function of recording your own greeting - all callers will hear it.

SMS notification provided. Unlike the basic version, where messages can be listened to exclusively from the phone, this version has the function of sending voice notifications via MMS or to email. Voice messages via the web interface are also available. The voice box opens with a password for security. The cost of a subscription fee for a variety of this service per day is fixed at 2.3 rubles, there is no connection fee, calls to 0860 are not subject to tariffication.

"Voice mail+" service

This type of MTS answering machine service was created specifically for the most demanding customers. The service saves 10 days of unheard notifications, and 14 days of listened ones. The maximum time of recorded messages is 120 seconds, up to 30 messages are provided for one subscriber.

There are such functions: recording a personal greeting, SMS informing, setting a security code, the ability to manage mail using iOS, Windows Phone applications. A daily subscription fee is charged for the service, its cost is fixed at 3.3 rubles, there is no connection fee. Calls to 0860 are not subject to billing.

Uniform conditions

The answering machine service is also available in international roaming. During their stay abroad, MTS subscribers can listen to messages by calling: +7-916-892-0860 . It is possible to manage services (for example, recording greetings or setting parameters) through a web interface or a service 0860 . Personal greetings for voice mail with a subscription fee ("Voice mail", "Voice mail +") can be recorded with the name of the caller. The web interface is located at this address: http://www.vm.mts.ru/.

How is the MTS Autoresponder service connected?

To connect one of the MTS answering machines, dial the following combinations: "Voice Mail (basic)" service: send the combination USSD - *111*2919# call or SMS with the command 2919 to a free service number 111 . With the activation of the service, call forwarding when the subscriber is unavailable is automatically set to the phone number: +7-916-892-0860 ;

  • Service "Voice Mail" - send a combination of USSD - *111*90# <пробел>1 to the available service number 111. With the activation of the service, forwarding in case of unavailability, busyness, absence of the subscriber is automatically set to the phone number: +7-916-892-0860 ;
  • Service "Voice Mail +" - send a combination of USSD - *111*900# call or SMS with command 90<пробел>9 to the available service number 111. With the activation of the service, call forwarding in case of unavailability, busyness, absence of the subscriber is automatically set to the phone number: +7-916-892-0860 ;

Waiting for a response - within 15 seconds, if desired, you can change your personal settings for forwarding, set the duration of waiting for a response yourself.

How to disable the MTS Autoresponder service?

Disabling services is provided as follows:

  • Service "Voice Mail (basic)": send a combination of USSD - *111*2919*2# call or SMS with a command 29190 to an available service number 111 ;
  • Service "Voice Mail": send a combination of USSD - *111*90*2# call or SMS with command 90<пробел>2 per available service number 111 ;
  • Service "Voice Mail +": send a combination of USSD - *111*900*2# call or SMS with command 90<пробел>10 per available service number 111 .

The subscription fee is canceled immediately after the service is disabled.