Why the phone does not see the Wi-Fi network of the router. Why won't my phone connect to wifi? Trouble-shooting

Hello, we have moved to new apartment, they took their router, after they connected the new Internet, both laptops work and access the Internet without problems, but the problem is that both Galaxy c3 phones see the network, but do not connect to the Internet. Tried everything, nothing helps, please help, thanks in advance.

• Smart Tronics

• armor

  Help why it doesn’t connect to wifi in samsung galaxy s3 but the Internet works and gives out. This network has been disconnected, you need to re-login

• Ivan

  hello i have the same problem with my galaxy s3
  Wi-Fi is connected but very often it turns itself off and after 30 seconds it reconnects, advise what needs to be done

• Max

  Good afternoon. I have a galaxy s3. such a problem. when you press the button for wifi connections she tries to turn on, but after a short pause nothing happens as if wifi did not turn on .. what could be the matter? on all other devices, wifi works everywhere.

• given

• Zhanerke

• Julia Ir

  Help, my SG S3 connects to Wi-Fi only if it is very close to the router (less than half a meter). I go a little further, it turns off altogether ... Although my colleague S4 catches perfectly ...

• gull

• ))))

  Hello, please tell me! but the Internet does not work ... then he writes "scanning ..". Tell me, is this a problem in the phone settings or now the router will have to be tortured? So the Internet works on all other devices

• Sergei

  Good day!
  Faced such a problem. My Samsung Galaxy Advanced smartphone intermittently refuses to connect to a wifi network, giving the following message "security policy restricts the use of insecure wifi networks." This happened for the first time abroad, and I decided that this problem arose precisely because my phone was somehow configured differently. At the same time, my friends had everything connected.
  Back home, I thought the problem had dried up, but recently also couldn't connect to wifi. at the same time, home wifi works fine, it almost always connects to other networks, but with enviable regularity it began not to connect when I leave Moscow.
  I've gone through all the settings on my phone. I can't figure out where this security policy could still be.
  help me please!

• Khamzat

  Good evening! My Galaxy S3 automatically disconnects from the selected Wi-Fi network, although it still sees the network. Sometimes it reconnects itself, and in most cases you have to turn off and turn on Wi-Fi manually again. I have had it for almost a year, it has worked perfectly all this time, but for two weeks now this has been a problem. I reset it to the factory settings, and did all the possible Wi-Fi settings, turned off the sleep mode, etc. But the problem remained. Please advise something))

• Khamzat

  Could this be due to rooting the phone? I have one more “suspect”)) this is an antivirus. However, the rooting and removal of the antivirus was done at the same time. I can't figure out exactly what could be causing this problem. Thanks in advance!

• Sasha

  Hello. My Galaxy S3 won't connect to my home Wi-Fi network. Everything works on the laptop, everything is connected. When connected to Wi-Fi, the phone says "This network has been disabled. You need to re-login"
  What is the problem if the laptop connects normally and everything works fine, but the phone cannot be connected in any way?

• ale

  I have such a problem, I have wi-fi turned on and worked fine for several days. and now the network is connected but the Internet does not go out. I tried restarting turning it off and on, but nothing happens! Please help!

• Pauline

  good afternoon. I have the same problem as many here. I connect to wifi samsung galaxy 3, it shows that there is a connection, but it does not go to the Internet. I can't install any updates. this happens not only when I connect at home, but when my friends connect, the same thing happens. The phone has already been reset to factory settings. nothing has changed anyway. and everyone’s router, I also can’t take it to the factory settings. I don’t think that everywhere and everyone at once has a problem in the router: / ... what should I do in this situation? Thank you

• Shora

  Hello, the problem is that I distribute wifi from a laptop, since the router is far away, I have to distribute it from a laptop, sometimes I connect to wifi and sometimes I don’t want to (what’s the problem?

• Anastasia

  Hello! I have a samsung galaxy s3. The question is this: there is wi-fi at work, to connect to which you need to enter a password (changes once a month) on a certain site (“login required”). Everything was ok, but from 10.09 to 10.10 I wasn’t at work. Now I’ve come to wi-fi, but it doesn’t offer to enter => I can’t enter a password => there is no Internet when wi-fi is connected.
  Everything is ok with the router, because not a single person has had such a problem.
  I “forgot” the network, rebooted the phone, turned the phone off and on, everything was useless. At home with a regular password, it comes in and everything is OK, but I began to turn off wi-fi when it was blocked (it reconnects every time)
  What's the matter?

• ira

• Svetlana

  Hello! I have a Samsung Galaxy3. I stopped catching wi-fi at home. I turn on wi-fi and even the antenna does not have a password, I write correctly, an authenticity error occurred, what could it be? I already turned off the router, everything is useless.

• Kuanysh

  Hello dear SMARTRONIX! I have the same problem as all owners of the Galaxy C3, since yesterday I have not seen WI-FI at close range. Writes that there is no Internet connection, the modem is working properly. Please give good advice
  Thanks in advance

• Artyom

  Hello. When I connect to a network (Wi-Fi) everything works, but after a few minutes it turns itself off and writes: This network has been disabled. The login timed out." And sometimes when I’m already connected to the network (Wi-Fi), an icon is visible on top that it’s connected but I can’t go anywhere.

• Zhenya2000

  i can’t figure out where to connect to wi-fi on this phone where you can find a network search and connect the entire Internet clambered there is nothing useful help

• larisa

  Hello. Samsung C2 suddenly stopped connecting to wifi one day. It sees its network, enter the password, connects for two seconds and immediately crashes. I tried to reboot the router and phone, left the network coverage area, it didn’t help. everything will fly off. How to be? In general, who to contact in such a situation.

• larisa

• Vlad

  Good afternoon, tell me what to do, my samsung c3 stopped seeing my home wifi when I enter it manually, it writes a network out of range, connects to neighboring unsecured networks and sees their router is working, reinstalled it. P.S At the very beginning, as Toko brought the router to the Samsung c3 house, everything saw everything worked, then for a long time I used the neighbor's wifi on the bobbin, after that I could not connect to my wifi to this day, tell me. what is the problem???

• snow

  I have sg s4. I can’t connect to the network and it writes to me when I go to the Internet page:
  "Internet was unable to load the web page because it was waiting too long for a response from 81.23.16.241. The site is unavailable or there is no internet connection."

• Irina

  Hello. The phone does not see any wi-fi. I didn't use my phone for a few months, it was turned off. Today I turned it on, inserted Simka, but he does not see any network at all. It does not even light up green (Samsung s 3 mini), the button remains gray all the time. What to do?

• Irina

• AMINA

  Hello c4 mini does not connect to Wi-Fi, it says it’s not in the range, but it finds other networks, I made it forget the network, now it doesn’t find my network at all from other phones and computers, it connects without any problems, what to do please tell me

• Aidos

  Hello. My ace 3 does not connect to wifi, if I stand far from the router it connects but the Internet itself does not work, if I stand nearby it does not connect. tries but writes saved, protected. Sometimes "An authentication error has occurred." everything is fine with other smartphones. Tell me please

• dasha

  The Samsung s3mini phone does not connect to Wi-Fi, the network sees it, but the lock hangs, it says saved protected. and a little higher the scan is spinning what to do please help

• Tom

  Hello. Such a problem. WiFi doesn't turn on. The icon itself glows pale green. Not on or off. I go through the settings. Next, the smart network switch: "this function is disabled because data transfer is disabled. What to do?

• Tom

• Nadia

  Good day.
  Tell me, please, I have a Samsung Galaxy S3, Wi-Fi is not connected, when I press on. Wifi no response. Hard reset didn't help.
  What could be the problem? Thank you in advance!!!:)

• Ani

  Hello, I have a Samsung Galaxy S3 connected to the network wifi but internet I didn’t, I gave a data reset and rebooted the phone, but again I can’t access the Internet, I receive a notification that the Internet connection is unstable and still requires you to enter the network. what to do help

• Maria

  Hello! i have the same problem with samsung a3, wifi constantly reconnects, sleep mode is disabled in the settings, unplugged, rebooted the phone, nothing helps, the laptop works well with this network

• Kseniya

  Hello, I have a Samsung Galaxy 3 yesterday that Wi-Fi was still working, and today I turn it on, but it doesn’t even find any reaction! What should I do?

• Nata

  Hello!
  Samsung galaxy a3 not connecting to home wifi. The network sees, connects, after 10 seconds it turns off, reconnects, then turns off and so on without end. Already reset the settings to the factory, did not help.
  What else can be done?

• Tagir

  The second day wi fi does not work. I can connect, but there is no internet. There is payment, but there is no Internet. An orange light is on on the router, I read the instructions, it was written there if this color is on, then there is no access to the Internet. I rebooted the router many times, this happens when the power is turned off, but until then the Internet started working after 10 minutes. And now it has been gone for 2 days. I would be grateful if you give me advice.

• Anya

  Hello, the problem is this, home wi-fi works on all devices in the house, except for my Samsung GALAX S 3 phone, when I try to connect it says “Saved, Protected”, but it doesn’t connect, help me solve the problem, I tried to reboot both the router and the phone, nothing helps.

• Ella

  When I connect to my wi-fi, the device connects, but immediately pops up "enter wi-fi network", I click to enter, but the page does not load and I cannot use the Internet. The phone itself easily connects to other networks. What to do in this case!

• kirritooo

  Hello, tell me please. I have a problem with wifi. There is a router at home, Wi-Fi works well for all phones, but Samsung (c3 duos) does not connect to Wi-Fi, does not even look. I dial manually, I connect, it does not connect, it writes out of range. Already tried through WPS, nothing happened. What's the matter, tell me

• Evgeniy

  hello, I have such a problem, when I enter wi-fi, I turn it on and it immediately turns off, it doesn’t even show any networks, I already rebooted, reset the settings and there’s no result, I have a phone SAMSUNG Galaxy NOTE 2 please help!

• Irina

  good afternoon, I flew to Cyprus, I'm trying to enter the wifi network, it doesn't work, it gives an error: no network connection. Offers to connect mobile internet. free wifi does not automatically connect.

Every smartphone user once faced such a problem as endlessly obtaining an IP address - phone won't connect to wifi and that's it! In this article I will tell you what to do if the phone does not see wifi, but instead constantly writes something like "authentication error", "obtaining IP" or "saved". But I’ll make a reservation right away that it is understood that, firstly, the smartphone itself is in good condition. And secondly, the WiFi network on the router is also configured correctly and everything works on other phones or computers.

Here is a list of the most common causes of error:

1. Invalid IP address
2. Radio channel Wireless
3. Encryption type
4. China motherfucking..

To immediately dismiss problems when the phone does not see wifi, which may be related to the router, try rebooting it and making sure that the DHCP server is enabled on it. That is, the router automatically distributes IP addresses to devices connecting to it.

In addition, you need to make sure that the SSID of the network is not hidden in the wireless settings on the router - often, to protect the connection from prying eyes, they activate this function, due to which the phone does not see the wifi network, although it actually works.

Reasons why the phone does not connect to WiFi

Now in detail about each item. The first thing I do immediately if the phone does not connect to WiFi is to set a static IP address on it.

For Android and iPhone, this is done almost the same way - go to "Settings> WiFi", see our active network connection and click on the arrow (on Android) or on the "i" icon on the iPhone / iPad.

• IP for the phone from the range of addresses set in the router and available for use. If the router address is 192.168.1.1, then 192.168.1.45 can be assigned to the phone, for example.
• Subnet mask - 255.255.255.0
• The router is the IP of the router. In most models, by default, it has an address of either 192.168.1.1 or 192.168.0.1 - try them, if it doesn't work, then contact your network administrator.
• DNS is also the IP of the router, or you can use one of Google's public addresses - 8.8.8.8 or 8.8.4.4.

On the Android phones you will need to scroll the page to the very bottom to the drop-down menu "IP Settings" and change DHCP to "Custom". Additional forms will open for entering the same parameters.

What to do if the phone does not see WiFi?

And a few more ways to solve the problem when it comes to the fact that the phone does not connect to WiFi.

Possible reason Authentication errors may lie in the choice of a radio channel for your wireless signal. I talked about it in detail in an article about, so I won’t explain for a long time how to set it up. And here it is worth noting that modern routers support up to 16 channels, while the older standard that smartphones adhere to had only 11 channels. If your router is set to automatic channel selection mode, then it can easily switch to channels 12 or 13 (exactly 13 channels are allowed for use over WiFi in Europe), and accordingly, the phone simply will not see it. So if you want a constant and stable connection on all devices, set the channel on the router manually from 1 to 11.

If the phone is on Android, I want to upset you a little - the Android kernel does not always work correctly with the WPA2-TKIP encryption type, so if you have this type configured, then this may be the cause of problems with the Internet, and that the phone writes "connection saved" , "getting ip" and other nonsense. This is especially true for cheap Chinese products.

The theme of China cannot be bypassed with regard to the routers themselves - often their products have not quite standard modes of operation - both in terms of channels, and in terms of encryption and other indicators, so the modes of a Chinese router may not be fully understood by a "purebred" Android. The way out is to change the router to produce more famous brand and a higher class model.

Wireless Internet is now in almost every home or public institution. Unfortunately, sometimes there are problems that lead to the inability to connect to the World Wide Web. In this article, we will figure out why the device does not connect to Wi-Fi.

All reasons are conditionally divided into two categories: related to the operation of a smartphone or tablet and related to the router. Let us consider in more detail the problems of each type.

Problems in the mobile device

Your smartphone or tablet may experience the following reasons for not being able to connect to the wireless network:

note

If these problems are not found on the mobile device and it connects perfectly to other networks, then you should check the router.

Often, an Android device does not connect to Wi-Fi due to incorrectly configured router. To open the settings, you must use a browser on a device that is connected to this network, such as a computer. The connection gateway is entered in the address bar, usually this is "http://192.168.0.1/". If the specified address did not work, then you can find out yours by opening "Intelligence" in the current LAN connection status window.

It's important to know

Usually, the same word, admin, is used as the first and second values.

Having entered the control panel of the router, you should check the following settings:

• Region. The automatic settings of the device depend on the correctly specified region, since in different countries different data transmission standards apply.



• Channel. If the line contains a value from 1 to 13, it is better to set it to "Auto". However, some devices may not support a channel above 10.



• Wireless mode. Here you should experiment with the setting. If Android does not connect to Wi-Fi in the N position, it must be replaced with G, etc. The “B/G/N mixed” mode is considered universal. After each change, you need to save the result and restart the router, as well as reconnect on the phone.



• The maximum number of clients. Zero is an unlimited number, if the value is different, it must be changed.
• Network authentication or encryption type. At the time of testing, you can completely remove password protection by setting the type to "Open". In the future, you should try replacing "WPA2" with another one if you experience connection problems.
• Wireless MAC address filtering. Sometimes Android does not connect to Wi-Fi, because the user himself accidentally excluded his phone or tablet from the list of devices that can connect. If there is no understanding of this parameter, then it is better to transfer its value to the “Disabled” position. As a result, any device will be able to connect to the network with a password.

These are all the basic settings that can have Negative influence the ability to connect your smartphone to Wi-Fi. More advanced users can update the router firmware. The procedure is easy to follow:

• Visit the official website of the device manufacturer and download the firmware to your computer.
• Open the router settings and go to the "System Tools" section, then "Software Update".
• Select the downloaded file and click the "Update" button.
• Do not turn off the power of the PC and router until the procedure is completed.

Newer versions of the software usually contain fixes that can fix connectivity issues. When downloading a file, special attention should be paid to matching the device model, otherwise there is a risk of breakage during the firmware process.

Do you urgently need to access the Internet, but Android does not want to connect to the network or does not see it? The problem can lie both on the side of the receiving device and on the side of the distributor. Or maybe not depend on any of them. To figure out exactly where the error is hidden, and then quickly fix it, use the tips described in this article.

Mobile device problem

Most problems in the operation of smartphones are temporary and are solved by a banal reboot. Therefore, the first step is to restart the smartphone and try to connect to the network again. If this does not bring results, we proceed to a detailed analysis.

Looking for the source of the problem

After an unsuccessful attempt to connect to the network, users often begin to delve into the settings of the phone, change its parameters. However, this should be done only if you are sure that the problem really lies in your device. We check it like this:

• Reboot both devices.
• We are trying to connect our smartphone to another network.
• We are trying to connect another device to the network under discussion.

If the other phone could not connect, then the problem is in the router or in its settings. How to fix this will be discussed below. If your smartphone is not connected to another network, the problem lies precisely in it. If both connections were successful, it's because the password was entered incorrectly.

Checking the correctness of the authorization data

Not all router owners assign individual names to their Wi-Fi devices, which is why we see the following picture in the list of networks available for connection:

It's easy to make a mistake. Therefore, first of all, make sure that you are connecting to the network that you need, and not to a similar one in name.

If the network is the same, we check the correctness of the entered password. After the first attempt to enter, the smartphone will automatically remember it and will try to connect every time the network is in range. To change your password:

• Open the "Settings" of the phone and in the section " Wireless networks»Select the item «WLAN».

• In the list of networks that opens, find the one you need, hold it down with your finger and hold until a window pops up asking you to delete this connection or make changes to it.

• Select "Change network" and re-enter the password.
• If the previous item did not help, click "Delete network" and when you try to connect again, check the box next to the "Advanced" item. A submenu opens, where in the column "IPv4 settings" should be indicated "DHCP". Enter the password, connect.

If everything is done correctly, Internet access should appear immediately. If this does not happen, we continue to understand.

We study the characteristics of the signal

If messages from the series “Network_name connected” - “Network_name disconnected” constantly pop up on the smartphone’s screen, it means that the connection is successful, but it is interrupted due to a weak, unstable signal. How to amplify the signal by interacting with the router, we will talk below. Now let's talk about what can be done with a mobile device:

• Change location. The more obstacles there are between the receiving and distributing device, the worse the signal will be. The distance between devices also plays a role. The router has a certain coverage area, and the farther you are from the epicenter, the weaker the connection will be.
• Check if the connection is suspected by the antivirus. Most public networks are less secure than home networks. Therefore, anti-virus programs impose certain restrictions on the user's access to the Internet with their help.
• unload RAM. If the system does not have enough resources to execute basic user commands, or if power saving settings prescribe it, it can turn off programs running in the background.

As a rule, these actions are enough to normalize Internet access. If they don't help, move on.

Updating the firmware

Interruptions in the network driver may also be due to the fact that you have not updated the operating system for a long time. During this time, critical updates could have been released, without the support of which the connection is impossible. How to upgrade depends on which OS version you are using.
Licensed "Android" is updated as follows:

• Open the device settings and go to the "About phone" section.

• Select "Update System".

• We are waiting for the update to complete and try to connect again.

If the updates did not install correctly, roll back the system to its original state and try again. To do this, in the "Settings" open the item "Backup and reset" and select suitable option(return to factory settings or download a restore point). Please note that during the system rollback all data will be deleted, so do not forget to first transfer the necessary files to external or cloud storage.

To update custom firmware:

• We transfer important files to a USB flash drive, as they will be deleted during the update.
• Loading working version firmware from the developer's website and pack it into a ZIP archive if it is downloaded to a smartphone with a different format. Remember the download location.
• Turn off the phone and start it in Recovery mode. To do this, hold down a certain key combination. Which one depends on the model and brand of the phone, you can find out on the manufacturer's website.
• In the menu that appears on the screen, select the wipe data item (in some models, this item is called factory reset). By running it, we will return the phone settings to factory defaults.

Upon completion of the rollback, first we look for the item "install zip" in the main menu, and then (after clicking on it) - "Choose zip from / sdcard". The system will ask us to indicate the location where the firmware file is located. Find it and choose.

When the flashing process is completed, "Install from sdcard complete" will appear on the screen. We return to the main menu and select "reboot system now". The system will go to reboot, after which you will only have to reconnect to the network.

Please note that when the phone is in Reboot mode, the touch screen will not work. Moving through the list items is carried out using the volume buttons (louder - up, quieter - down), and the selection is made with the start button of the device.

Installing applications

Today, most problems are solved by applications presented in the Play Market. One click and:

• WiFi Fixer will "fix" the connection if the problem is related to some software glitches.
• WiFi Doctor will increase your download speed, fix network problems, and warn you in a timely manner if an unauthorized connection is attempted.
• Fix WiFi will fix most network connectivity issues.

Checking the gadget for viruses

Malware rarely interferes with any particular application. As a rule, they spoil everything that they manage to reach before being discovered. Therefore, if an antivirus scan revealed that it was they who interfered with connecting to wi-fi, removing viruses from the system alone will not be enough. Since the damage has already been done, you will have to do a factory reset and then update the system to the current version. How to do this is described in detail in the previous paragraph.

We turn to professionals

If your mobile device cannot connect to any of the suggested networks, and the tips above did not help, it may be mechanical damage. Take the device to the service center for diagnostics. There, the source of the problem is not only quickly detected, but also promptly eliminated.

Problems with the router

However, it also happens that the lack of Internet on the phone is not the culprit. operating system, and a wi-fi distribution point. If the reboot does not help, we will try to solve the problem by resorting to the following manipulations:

We call the provider

If the network is not distributed to any device, you may simply have forgotten to pay for the Internet, or the service provider has problems on the line. Do not rush to change the settings of the router. First, contact the company's call center and find out if repair or maintenance work is underway, if you have any debts or other unfulfilled obligations, due to which there was a forced restriction of Internet access. Contacts for communication can be found in the contract for the provision of services or on the provider's website.

Check your router settings

It is most convenient to debug the device from a computer, but if you only have a mobile device at hand, it is quite possible to limit yourself to it. Please note that for different routers, the functions given in the article may be called differently and located in other sections than we indicate. If for this reason it is not possible to perform the steps described below, use the instructions that come with your device and are relevant specifically for it.

So, to make changes to the router configuration:

• Open the administrative panel of the device

We launch the browser and enter in the search bar a set of numbers corresponding to its address. Typically, this is 192.168.0.1 or 192.168.1.1. However, depending on the model of the router, the combination may be different. If the proposed options do not fit, you can find it on the website of the device manufacturer.

• Log in

A small window appears in the browser, where you need to enter a bunch of login password. You can find this information on the sticker attached to the reverse side router.

• Checking the set parameters

If the subnet mask, password or other values ​​\u200b\u200bare incorrectly registered in the router settings themselves, then no matter how you try, you will not be able to connect to wi-fi from any device (not just from Android). Therefore, we take the instruction that comes with the router and check it, which values ​​for which sections should be set. Some of the characteristics (in particular, the gateway, subnet mask and IP address) are specified in the contract with the provider.

At the end of the check, be sure to change the password and do not forget to save your changes if the working platform does not support autosave mode. Check the "network key" again. If you enter this number incorrectly, you will not be able to connect to the wireless access point under any circumstances (until you change this value to the correct one). The system, on the other hand, will assure that the password is incorrectly specified, and will endlessly request it again.

• We make the necessary settings

In the column "Region" indicate the one where you are currently located.

In the "Channel" column, change the value to what suits your router model. If your device is among the new, set "Auto". If you have had it for several years, select a value in the range from 1 to 10 (because some outdated models do not support from 11 and above).

In the column for the maximum number of clients (or the number of allowed connections), we write 0 (unlimited number).

In the network authentication column, set Open, WPA or WPA2.

We find the item "Operation mode" (as a rule, it is located in the "Administration" section) and select the operation mode as a wireless router.

We check the settings of the DHCP server (usually the section name contains the abbreviation "DHCP"). We make sure that the button in the line "DHCP server" is in the on position.

Disable the MAC filter. This feature allows you to prevent specific devices (or allow only them) to connect to the network. To avoid problems with new devices, set the value to "Disabled".

Amplify the signal of the router

If the Android device does not see a specific network (despite the fact that its settings are set correctly and the Internet is being distributed), then its signal is not strong enough. Perhaps there are many barriers between devices ( concrete walls, glass, etc.), or they themselves are at a significant distance from each other. You can solve the problem in the following ways:

• Minimize the distance and number of obstacles between devices by moving either the router, or the smartphone, or both devices.
• Disable or move devices whose signal jams the signal of the router.
• Install (if the design of the router allows it) additional signal amplifiers.
• Change the position of the antennas according to the following scheme:

If none of the suggestions helped, move on.

Updating the firmware of the router

Like any device with software, the router needs to update its systems periodically. Otherwise, even with the correct settings, it may conflict with new devices. To update the firmware:

• We go to the developers website and find the update version that is compatible with your router model. Download it (if offline updating is allowed) or leave the browser open (if the update will be done over the network).
• We disconnect all devices from the router (with the exception of the computer or laptop from which you plan to update). We connect the remaining pair to an uninterruptible power supply so that the installation is not disturbed by an unscheduled power outage.
• Reset the device settings to factory settings. To do this, look for the corresponding button on the administrative panel or hold the reset button on the device itself for more than 10 seconds (the SYS LED indicator will start flashing: first slowly, then quickly).
• We update the router following the instructions of the installer (downloaded or posted on the site).

Let's turn to the experts for help

If at the very beginning of the test you found out that the reason for the lack of connection is connected precisely with the router, but the proposed options did not help, check if the wires are inserted all the way. Have you mixed them up (for example, by inserting a network cable into the LAN connector). If everything is connected correctly and nothing has gone, then it's time to pay a visit to the service center, because. most likely a mechanical failure.

Concluding the topic, we would like to know if our tips helped you? Perhaps you managed to solve the problem with the lack of wi-fi on Android in some other way? Share your experience in the comments, let's discuss. Perhaps it is your advice that will help one of the same readers see the desired "Connected" opposite the working wi-fi network.

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There are many reasons why the phone won't connect to wifi. Mobile phones able to provide us access to the Internet, wherever we are.

However, sometimes it turns out that the phone has stopped connecting to a non-wifi network.

In most cases, the smartphone tells us what the problem is by displaying characteristic notifications on the screen.

Sometimes, when the connection indicator shows that the phone is connected to Wi-Fi, you still cannot get online, the pages do not load.

In this case, it makes sense to look for the notification "" in the network settings, which often appears in such cases.

In this case, you can try to solve the problem in two ways. Often such a problem occurs due to the fault of the router.

Most likely, from whatever device you try to connect to this network at that moment, from a laptop or tablet, the result would be the same.

• The easiest solution is to try turning the router off and on again. Let it "cool down" for about 10 minutes and try to connect again. It is likely that the problem will be fixed.
  In addition, this notification may appear if the Internet is not paid for at home. This problem is also completely solvable.
• If the Internet is paid for, the wifi router was turned off and on again, but you still can’t access the Internet, then the problem is most likely on the part of the operator, and therefore, it’s worth calling customer support.
  Sometimes you will have to do the same if you cannot access the Internet only from your phone, although you can do it from other devices.

Important! Regardless of the connection problem and how you solve it, after taking action, you must turn off the connection on the device. Then turn it on again to check if it works.

Obtaining an IP address...

Another common problem occurs during the very process of connecting the phone to a wifi router. The connection process stops when the phone tries to get an IP address.

The notification "Obtaining an IP address ..." may be near the name of the network for hours. Of course, you can’t go online, because the phone is not connected to it.

• The problem is not solved as easily as the previous one. However, the first step is the same - turn the router off and on again after 10 minutes. If you still can't connect after that, go to the second step.
• Not the most convenient way is to assign a static IP address on the device. You actually prescribe the parameters of the network to which you connect at home.
  However, when using this method, there will be problems with accessing the Internet through other networks. In order to do this, you will have to erase the IP address and change its type.

You can set a static address like this:

1. When you click on the name of the wifi network, an item with the name "Advanced settings", "Advanced settings" or the like will appear in the window that opens;
2. Check the box next to this item;
3. After that, in the "IP Settings" or "IP Settings" section, change the type of network protocol (DHCP) to static and write down the IP.

Before trying to connect to the Internet through another network, change the protocol type again from static to automatic.

Authentication error

A common reason why you can't connect to the internet.

This is the notification that the phone gives after trying to connect to the network. wifi at home, actually means that the network did not recognize your device as capable of receiving wifi.

The most common reason why this happens is an incorrect network password. Check it carefully and try to go online again. If you are sure that the password is correct, proceed to the next step.

• The usual advice. Try turning your router off and on again after a few minutes. This is a universal recommendation, which is given even by customer support operators.
• More hard way- try to make changes to the router settings. To do this, go to the settings page through the browser.

Select the following data in the router settings. WPA-PSK version, encryption - AES. We enter the password.

On most routers, these should be only numbers, no more than 8 pcs. Set the WPA\WPA 2 security mode to personal.

These options make connecting to wifi as easy as possible. However, such actions are necessary only when nothing else has helped.

And besides, there are reasons to believe that there are compatibility problems, for example, the type of encryption used by the router and the phone.