Skype does not come in, the connection was established. Skype failed to establish a connection, we solve it in a minute

Even programs as well-established and existing for several years as Skype can fail. Today we will analyze the error "Skype is not connecting, the connection could not be established." Causes of an annoying problem and ways to solve it.

There may be several reasons - problems with the hardware of the Internet or computer, problems with third-party programs. Skype itself and its servers may also be to blame. Let's take a closer look at each source of trouble with connecting to Skype.

A common cause of problems with connecting to Skype is the lack of Internet or its poor quality.

To check the connection, take a look at the lower right side of the desktop (tray). There should be an internet connection icon. With a normal connection, it looks like this.

If a cross is displayed on the icon, then the problem may be related to a broken Internet wire or a breakdown in the computer's network card. If a yellow triangle is displayed, the problem is most likely on the provider's side.

In any case, try restarting your computer. If that doesn't help, call your ISP's tech support. You should be helped and reconnect.

You may have a poor internet connection. This is expressed in the long loading of sites in the browser, the impossibility of smooth viewing of video broadcasts, etc. Skype in this situation may give a connection error. This situation may be due to temporary network failures or poor quality of the provider's services. In the latter case, we recommend changing the company that provides you with Internet services.

Closed ports

Skype, like any other network program, uses certain ports for its work. When these ports are closed, a connection error occurs.

Skype needs a random port with a number greater than 1024 or ports with numbers 80 or 443. You can check if the port is open using special free services on the Internet. Just enter the port number.

The reason for closed ports may be blocking by the provider or blocking on your wi-fi router, if you use one. In the case of a provider, you need to call hotline firms and ask a question about blocking ports. If the ports are blocked on the home router, then you need to open them by completing the configuration.

Alternatively, you can tell Skype which ports to use for work. To do this, open the settings (Tools>Settings).

Here you can specify the port to use, and you can also enable the use of a proxy server if changing the port does not help.

After changing the settings, click the save button.

Blocked by antivirus or Windows firewall

The cause may be an antivirus that is preventing Skype from connecting, or a Windows firewall.

In the case of an antivirus, you need to look at the list of applications blocked by it. If there is Skype, it must be removed from the list. The specific steps depend on the interface of the antivirus program.

When the operating system firewall (aka firewall) is to blame, the entire procedure for unblocking Skype is more or less standardized. Let's describe the removal of Skype from the firewall block list in Windows 10.

To open the firewall menu, enter the word "firewall" in the Windows search box and select the suggested option.

In the window that opens, select the menu item on the left, which is responsible for blocking and unblocking the network operation of applications.

Find Skype in the list. If there is no checkmark next to the name of the program, it means that it was the firewall that caused the connection problem. Click the "Change settings" button, and then check all the boxes in the line with Skype. Accept the changes with the OK button.

Try connecting to Skype. Now everything should work.

Skype old version

A rare, but still relevant cause of a problem with connecting to Skype is the use of an outdated version of the program. Developers drop support for certain older versions of Skype from time to time. Therefore, update Skype to the latest version. Will help you.

Or you can just download and install latest version programs from the Skype website.

Connection server overload

Skype is used by several tens of millions of people at the same time. So when it arrives big number requests to connect to the program, the servers may not be able to handle the load. This will result in a connection problem and a corresponding message.

Try connecting a couple more times. If it doesn't work, wait a while and try to connect again.

We hope that this list of known causes and solutions for your Skype network connection issue will help you get the app back up and running and continue chatting in this popular program.

A fairly common problem: you try to access Skype, and it drops connections, although there is a network connection and, for example, the browser opens any sites. There can be many reasons why Why Skype does not connect to the Internet, although the Internet is available. Consider the main ones, which in 90% of cases are the culprits of the corresponding problems.

There are users who use very old software that is no longer compatible with current protocols. To try to restore the functionality of the program, visit the Microsoft website and download the latest version of the application from there.

On the other hand, if you installed Skype relatively recently, then the program, if necessary, will offer to update itself.

Cause 2: The connection was blocked by the firewall

Another common reason why Skype does not connect to the Internet, although the Internet is available, is the presence of restrictions assigned in FireWall for Skype. In this case, the connection controller simply does not release the program to the network. If this is the reason, then you will have to give the application the appropriate permissions. For this:

1. Go to the "Control Panel";
2. Select "System and Security" - "Windows Firewall";
3. Click on "Advanced options";
4. In the "Rules for incoming connections" item, find Skype in the list;
5. Double-click on it and check: is there a switch on "Allow connection";
6. If not, install it at this point;
7. Apply the configuration.

If this was the problem, then after the appropriate actions, Skype will work.

Reason 3: Multiple applications use port 80

Skype may also not work due to the fact that some of the programs use port 80. You do not need to uninstall or even disable the corresponding application, just in the Skype settings you should assign a different port that it will use. This is not difficult to do:

1. Open Skype;
2. In the menu, select "Tools" - "Settings";
3. In the window that opens, select "Advanced" - "Connections";
4. In the "Use port" field, enter 443;
5. Save your changes.

This is guaranteed to help in cases where, for example, a person has some kind of web server installed on his computer (for example, xampp).

Reason 4: Connectivity may be blocked by Windows

Sometimes the reason that Skype cannot connect to the Internet is that the corresponding feature is blocked in the Skype itself. operating system Windows.

1. To do this, you need to look at what is contained in the Host.
2. It can be found in the following path: "%SystemDrive%\Windows\System32\Drivers".
3. The initial form should contain nothing but the address of the local host: Localhost - 127.0.0.1.
4. If there are any other addresses, try to remove them by first doing backup file.

Reason 5: Change your password

And the last common reason why Skype does not connect to the Internet, although there is a network, is a forgotten or hacked Skype account password. If the connection is not established precisely because of incorrect authorization details, then visit the Skype website and go through a simple password recovery procedure. To do this, go to login.skype.com and click on the link "I can not log into Skype", and then follow all the steps that the system asks.

In this article, we have collected the most common problems with Skype. These can be connectivity issues, program configuration, and other scenarios that users are looking for answers to.

1. Install the latest Skype app

Most often, problems with Skype are solved very simply. You need to check which version of the app you are currently using. Perhaps it is already morally outdated and needs to be updated. To do this, select the desired version and follow the download link. After that, run the installer and update your version of Skype. As a rule, in many situations this solves problems of a technical nature. If that doesn't help and you can't figure out what's wrong with Skype, let's move on. Start over and finish. If none of the tips helped, let us know by describing the problem in detail (at the bottom of the article there is a form for questions) - and we will try to help you.

2. Make sure the Internet is working

It would seem obvious: since you went to this site, then Skype must be connected to the Internet. However, sometimes it happens that some sites work, others are not available. Accordingly, Skype cannot establish a connection with the server due to problems with the provider. Therefore, in this situation, there are two options: wait until the problems on the provider's side stop, or call the support service and ask what is happening and why Skype is not connecting. However, it is worth recognizing that such a problem occurs quite rarely and it hardly makes sense to call the provider. So let's move on down the list.

3. Skype does not open: the password or login is incorrect

Often, users try to log into Skype repeatedly by entering the wrong username or password. We advise you to check your login information by going to. It is platform independent, so if the password or account name is incorrect, you will know about it by a message in the browser. In this case, you need to either recover the password, or remember it.

4. Check the system requirements for your version of Skype

Like any other application, Skype will not start if the system requirements are below the minimum.

Depending on the edition of Skype (desktop or mobile), make sure that your phone or computer meets the system requirements published on the official website. Every year, hardware and software requirements increase, and if you are using an ancient phone (for example, Android 2.1 and below) or Windows XP and below, Skype simply will not load.

Even if your computer meets the requirements, it does not hurt to update the drivers and install updates on the operating system.

5. Skype is not working: the data entry screen does not open

If you see a window for entering Skype access data (login and password) in front of you, then most likely the problem is with entering this data (see above).

However, if you can't sign in to Skype because you can't get to the sign-in screen, there are other reasons. This is most likely due to the incorrectly stopped Skype application on the computer or phone. If the application does not start (does not work), you need to download the latest version of the messenger and reinstall it.

Sometimes access to Skype is blocked because you are signed in with a different account in this application. Logging in under different data from one Skype will not work (although there is a freelance opportunity). To log out of the current account, perform the following actions through the menu:

Skype - Sign out of your account in the menu bar

After that, you can try logging in again. account. If it doesn't work again, reboot and try logging into your Skype account again.

6. Remove the shared.xml configuration file from the computer

The Skype application (desktop version) uses the shared.xml configuration file for its work. Try removing it from your computer if none of the methods helped. Don't worry, the file will be automatically created the next time you start Skype.

7. What to do if Skype does not connect to the Internet

Above, we have listed the main problems that make it difficult to launch the Skype application. However, there are still other scenarios that prevent Skype from connecting. We offer a short list of other technical problems and solutions.

• A firewall (firewall) or antivirus is blocking Skype's network access. You need to check the appropriate settings of your programs that control Internet access. By the way, by default, the Windows firewall does not prohibit or block Skype access to the Internet.
• If you are accessing the Internet through a proxy server or VPN, check if Skype is configured accordingly, if the options are set in the connection settings.

In the case of the desktop version of the Skype application, all ports for connecting Skype must be open.

Skype still not working? What else can you do if the messenger has stopped working

We will consider the main steps that a user should take if Skype stops working. How to fix such a situation?

1. Reinstalling the messenger on Android with the complete removal of the previous version.
2. Optimizing smartphone performance, deleting unnecessary applications and files that can cause Skype to stop working - start or connect to the network.
3. Change the mobile device or PC that you use to sign in to the Skype app
4. Updating the existing version of the messenger to the current one (you can download it from the link below or)
5. You might be interested in - alternative applications with similar functions for online communication

Skype not working? Ask questions!

If you encounter issues that you cannot resolve, please post your question below. We will try to figure out and answer why Skype does not open in each individual case.

Skype is a popular program that helps people communicate with each other over the Internet. Lack of connection is the main error that can occur while working with this messenger. The user can then see a spinning download icon.

How to fix the situation if there is no connection in Skype? What are the reasons for the failure?

Weak connection

Connection problems in Skype occur due to a weak signal. Restart your router or modem. If you have wired internet, disconnect and reconnect the cord.

Restart messenger as well. Turn it off completely so that the Skype icon disappears from the taskbar, and then open it again.

Is the internet still weak? Check how browser pages open. If it's slow or refuses to load at all, call support. The ISP should fix the problem with your connection.

No internet or weak signal is also a common response to the complaint: "I can't see a picture during a video call." Why is this happening?

Skype connection problems are common for people who use Mobile Internet on the computer. 3G connection may not be enough for full-fledged work Skype. What to do with this Internet? Here you should already look for other opportunities for communication. Nothing else remains.

Antivirus and firewall

Antivirus software and firewall may be blocking the program from accessing the network. We are constantly connecting, but there is no result. This is extremely rare, but still the possibility cannot be ruled out.

As a rule, this can happen if a weak or little-known antivirus is installed on the computer, which cannot determine the legality of access to the Internet for one or another installed software.

If the computer says "No connection", then the firewall may be controlling the flow from the network to the computer. This occurs as a result of a misconfiguration or an overly aggressive security policy. For example, the built-in Windows firewall every time you start new program asks whether to restrict her rights or not.

Temporarily disable your antivirus and firewall. You can do this in the Control Panel through the "System and Security" block.

Allow communication in the firewall

If Skype connects to the network, then the problem was precisely because of these security tools. Setting up a connection consists in adding Skype to the list of safe programs that can be given access to the network.

Launch the Control Panel through Start and select the "Windows Firewall" block.

Find the messenger in the list of "Allowed programs and components" and check it. Click OK for the changes to take effect.

In case the program is not in the list: click on the "Change settings" button and, further, on "Allow another application". Specify the path to the Skype.exe file. Open it in a regular Explorer and copy the link.

Configuring a rule in antivirus

Let's consider how to add applications in order of exception using Kaspersky Internet Security as an example. Each antivirus has its own interface, so you will have to look for the necessary sections according to the instructions on the official websites of the defenders.

Launch the menu, click on the gear icon (located on the bottom panel) and open the "Protection" section.

Select the Firewall block.

In the network rules window of the software, find Skype through the search bar, open the drop-down list and click on "Allow".

The changes should take effect immediately. If Internet access is not restored, restart your PC.

Viruses

Virus software can also cause problems with Skype, in particular, its refusal to connect to the network. Scan your computer for viruses. Use a scanner in addition to an antivirus. For example, DrWeb CureIt!

Garbage on the computer

Have you cleaned your PC for a long time? Then there is nothing surprising in the fact that Skype does not connect to the network.

Use special cleaning programs that will free your computer memory from unnecessary files on the system drive. For example, CCleaner will help you.

You can also carry out “cleaning” using standard Windows tools.

1. Right-click on the system drive and select "Properties".

2. Click on the "Disk Cleanup" button.

3. The system will scan the disk space and display the evaluation results.

4.In the results, check the boxes next to the file types you want to delete.

5.Press OK.

Restrictions on rights

Skype does not see the Internet also due to restrictions in user rights. Skype may accidentally be included in the list of prohibited programs and resources that have been installed at your workplace.

Using an old version of the program

As a rule, Skype updates itself. You open the messenger and it downloads the files on its own and installs them right there. The user only needs to wait for a while.

If you did not download Skype from an official source and you have an old version that is not updated, most likely he does not want to join for this very reason.

What should be done in this case? Delete the program from the PC memory. To do this, you can use the Programs and Features menu or third-party programs, such as CCleaner or Revo Uninstaller. The second option is more reliable in the sense that all files associated with the program, including entries in the registry, are deleted from the PC. Thus, there will be no conflict between the remote program and the new downloaded one.

Download after removal new version Skype from the official resource: https://www.skype.com/ru/download-skype/skype-for-computer/.

No connection to download server

If during installation you are told that it was not possible to connect to the download server, you need to download the full distribution. It is available at the official link: http://www.skype.com/go/getskype-full.

This is a complete offline installer that will install the program for you even without the Internet. You can then use it on other computers where you might also need Skype.

Connection settings

For correct operation Skype needs to set up a network connection within the program.

Skype Internet connection settings are set automatically. They are related to the network settings set on your gadget.

Proxy servers are automatically detected by default if checked. You have the right to enter the host and port yourself in the Settings, in particular, in the "Connection" block in the "Advanced" tab.

Skype meeting

Along the way, let's look at how to join a Skype meeting. Meetings are business meetings. They are available to those who have or have the Web App. It does not matter where you are: at home, in a cafe or on the road. Joining is possible via smartphone or tablet.

1.You will receive an invitation to the meeting. In it, you need to click on the Join Skype Meeting link.

2. Since your microphone will be disabled by default, you will need to enable it. Find the microphone icon and click on it if you want the meeting participants to hear you.

If there is no connection in Skype, first of all check if you have access to the Internet. If not, restart your router or modem.

Effective methods are updating the program and cleaning the computer. Thus, the connection problem is solved. The main thing is to determine the cause.

It would seem that a messenger designed for online communication should work in the global local area - otherwise what's the point? But Skype distinguished itself even here: it is not so easy to establish a stable connection in the program - one error constantly replaces another, not even giving anyone a word to say. But do not despair: there is a way out of any situation one way or another, and today I will share these skyhacks with you.

Why is Skype not connecting to the network

Surely every person of the twenty-first century is familiar with the painful expectation: when the already insidious icon of the Internet will change from yellow to white, once again letting you into the wonderful world of the World Wide Web.

Yes, being without the Internet is bad and insulting. But it’s even more annoying when this very Internet is there, but at the same time, the damn skype still has a connection problem! He simply cannot find him and does not find him all day. Skype simply does not connect to either the subscriber or the server, shouting something about “Where is my Internet?”.

The connection problem most often occurs on windows, and here's why. As a rule, users of this system are a little more inexperienced and communicate with the computer on "you", which cannot be said about Linux lovers. It is the first ones who can interrupt the installation, be afraid to install the desired file, or not want to delve into the network settings.

But fears are unnecessary. Nothing will happen to your PC from these instructions.

Before doing anything, just in case, check: is the connection really in order? Maybe you just didn't notice?

Well, it's time for concrete problems.

Skype writes no connection although the Internet is connected - solution

The situation when the messenger cannot connect to the server says that there is no such connection, although everything is in order - the most common. You have already rebooted the router, and the wire was "re-plugged", but the connection is still not being established. Persistently yells "it is not possible" and "it is not possible". Sometimes he even brazenly turns off the Internet himself

In sysadmin slang, this problem is called "does not see the Internet." And her solution is quite simple.

To get started, just try this:

• Completely uninstall the program (use Ccleaner or the Add/Remove Programs utility to do this). Just removing the folder won't help.
• Download the latest version from the official site.
• Disable your antivirus and firewall so they don't block anything.
• If Skype does not even turn on, it was not possible to restore the connection, instead home page a white field and nowhere to enter your login and password - just update your default browser and along with it and Internet Explorer.

By the way, any problems with sendex or skypesender, when the client "did not accept the connection", are solved in the same way. The error is usually on the Skype side.

Why can't skype connect on android

Problems on android are no longer so easy to solve: limited access to the system is to blame. Of course, the "green robot" allows its users a lot, but the complex organization and general underdevelopment often leads to problems like "I can't connect!".

The solutions to all this are:

• Update Skype to the latest version.
• Update the firmware of your phone or tablet if it is out of date. In no case should you do it yourself, and the device can be lost.
• Clean your tablet of debris. Delete unnecessary applications, download some "cleaner" and get started. Just be careful - in the store you can easily run into an unreliable application.

Well, if at startup it gives you something like system ui, this is not an application problem at all. Skype doesn't even matter. This is an insidious Trojan that you picked up on the Internet. It's best to remove it as soon as possible.

Don't forget to check again if you have a connection. Smartphones and tablets are very fond of losing it.

What to do when skype connection is bad

Poor connection quality is a real problem. And it's not even that everyone wants to communicate without interference. Often such a connection occurs even when good internet. Because of this, there are problems with file transfers, "cannot connect to the download server", "resets the connection", problems with a group call, and so on.

This may be due to corrupted program files. Therefore, first try to completely reinstall the program - with a high probability this will help.

If everything is as before, roll back to the previous version. It is possible that your computer simply does not pull this one.

Login is not possible due to skype data transmission error - solution

Sometimes the program does not even allow you to enter, blocking the login and password. It gives such an error during authorization, hangs a little and turns off. So if the error is not at startup, you are not in this section.

Solutions are:

• Restart Skype and restart your computer.
• Disable skype again.
• In "Start" - "Run" type %appdata%\skype.
• Find the folder with your login.
• Delete the main.iscorrupt file from there.

Carefully. In this case, you will have to say goodbye to correspondence.

Skype not loading - what to do

Errors of this kind occur during updates and downloads. Sometimes during the update it crashes, it gives out something incomprehensible and turns off after a few seconds. And how is this to be understood? Sometimes after this, nothing else starts.

To get started, try this:

• Reinstall everything again.
• Try installing a previous version of Skype.
• Check if your connection is stable and not dropping out.
• Disable your antivirus and try again

Skype loads the processor - solution

Usually such problems occur on a Windows laptop - they will be weaker than a PC. And in all this, Skype itself is often not even to blame. Are you sure that your equipment meets the minimum system requirements? And if we take into account that in the new versions all sorts of fashionable glitters and cool panels were wound up?

If not, then it's better to just roll back to the old one. Yes, you will not have beautiful animations, but then the processor will not die in agony, overheating.

Otherwise, just reinstall the program - maybe it wrote its files in the wrong place.

But there are other options as well.

For example, you can delete the folder located at C:\Users\Username\AppData\Roaming\Skype. But be careful. In this case, you will no longer have your old correspondence.

Run it with low priority. Then Skype will not give out a ton of intrusive advertising.

No matter how strange it all sounds, but try linking your Skype login to your Microsoft account. Oh, those strange, misunderstood bugs...

Install the latest, newest version of the program. To do this, it is not even necessary to delete the old one, it will even work better.

Go to the Skype menu - "Tools" - "Settings" - "Advanced" - "Connection". Uncheck the "For additional incoming connections..." option.

Go to the skype folder along the same path. Find the folder with your login in it. There is a "chatsync" folder. Clear its contents. If the system swears at "already used", click on "skip". After all these manipulations, just reinstall the new version over the old one.

Don't get angry if the first method didn't work for you. No wonder this section is their collection. After all, Skype is unpredictable.

Why Skype takes so long to load

It's all to blame for everything the same as before - your computer is not too suitable for the indefatigable appetite of the program. Quietly roll back and live without problems.

Skype not working data transfer error - solution

Finally, the last thing we will analyze is the problem in which Skype does not open, constantly closing with an error when you turn it on.

The solutions are:

• Reinstall everything again (do not forget, you can download the installer only from the official site).
• Disable your antivirus.
• Check if you can sign in to your account from another computer. Who knows, you might have been hacked?
• Click on the shortcut with the right mouse button. Select "Compatibility" there. And run it in windows xp compatibility mode.
• Check if a virus has eaten your program. A fairly common and dangerous phenomenon.

findings

That's it. And what did you expect? Complex algorithms that require the skills of an experienced system administrator? Anyway, our portal is for beginners and we do not make such mistakes.

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