Job description of the museum administrator. Office administrator job description

08.03.2022

An office manager is an employee who manages an office. As a rule, this employee is introduced into the staff of the central (head) office of the enterprise or the office in which the directorate of the enterprise is directly located.

The main task of an office manager is the effective management of the office: its logistics, office work, and most importantly, the office staff (secretaries, assistants, translators, dispatchers on the phone, etc.). Often, office managers of small companies are entrusted with the responsibility of conducting personnel records-production (registration and accounting of office workers), registration of primary accounting documents, and negotiations with office visitors. A number of trade enterprises practice work with clients (service) and coordination of sales. Among the duties of an office manager may be work with public utilities, with representatives of organizations servicing office equipment.

The main and significant difference between an office manager and an office administrator lies in the governing powers - the administrator, as a rule, does not manage office workers, but is just one of them and performs his work in cooperation with the office staff.

An office manager and an office administrator must have such personal qualities as communication skills, energy, the ability to clearly express one's thoughts, confidence, the ability to convince, the ability to self-organize (for an administrator) and the ability to manage a team (for a manager), knowledge of a foreign language, etc.

I. General provisions

1. The office administrator belongs to the category of professionals.

2. A person with a professional education (higher; secondary) is appointed to the office administrator position. Experience in economic and administrative work at least (1 year; 2 years; 3 years; etc.)

3. The office administrator must know:

3.1. Location of office space.

3.2. Principles of planning and design of office premises, incl. advertising design of premises.

3.3. Rules and methods of organizing office work.

3.4. Scope of office workers.

3.5. Ethics of relationships in the working group.

3.6. Business standards.

3.7. Principles of organizing the supply of the office.

3.8. Legal requirements for business contracts and the procedure for their conclusion.

3.9. Office equipment.

3.10. Rules for the use of office equipment.

3.11. Principles of relations with the administration (commandant's office) of the building in which the office premises are located.

3.12. Fundamentals of aesthetics, ethics and social psychology.

3.13. Internal labor regulations.

3.14. Fundamentals of labor legislation.

3.15. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

4. Appointment to the post of administrator of the office and dismissal from office is carried out by order of the head of the organization.

5. The office administrator reports directly to _________________________________.

6. During the absence of the office administrator (business trip, vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Office administrator:

1. Ensures the preparation of the office for the working day (deactivating the security alarm system, connecting office equipment and preparing it for operation, providing the office with stationery and consumables).

2. Makes estimates for the logistics of the office.

3. Prepares the necessary documents for the conclusion of contracts for: the supply of stationery, consumables and other inventory items necessary for the office; maintenance and repair of office equipment; other services.

4. Controls the design of the premises, monitors the preparation and release of advertising and other information materials in the office, intended for distribution to visitors.

5. Ensures cleanliness and order in the office premises.

6. Monitors the proper operation of office equipment and the rational use of stationery and consumables in the office.

7. Establishes contacts with operational services, utility organizations for resource provision of office premises, repair and other work.

8. Ensures the proper maintenance and operation of the office premises in accordance with the rules and regulations of industrial sanitation and fire protection.

9. Organizes the order of air and railway tickets for the office staff, dispatching vehicles.

10. Organizes office work, receiving incoming calls and managing outgoing calls.

11. Organizes effective and cultural service for visitors, ensures the creation of comfortable conditions for them, advises them on administrative issues, provides information and other materials (business cards, price lists, booklets, etc.).

12. Prepares the material and technical base for complex negotiations with partners, clients, other categories of visitors.

13. Keeps records of visitors.

14. Takes measures to prevent and eliminate conflict situations.

15. Performs individual official assignments of his immediate supervisor.

16. Prepares the office for closing (turns off lights and office equipment, activates security alarm systems, etc.).

III. Rights

The office administrator has the right to:

1. Independently and under his own responsibility manage the funds allocated to provide the office with the necessary inventory items.

2. Submit proposals to the head of the enterprise to improve the work of the office and the enterprise as a whole.

3. Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.

4. Sign and endorse documents within their competence.

5. Require the management of the enterprise to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

IV. Responsibility

The office administrator is responsible for:

1. For improper performance or non-performance of their official duties provided for by this job description - within the limits established by the current labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage to the enterprise - within the limits established by the current labor legislation of the Russian Federation.

Job description and job responsibilities of the administrator.

1. GENERAL PROVISIONS.

1.1. real job description defines official duties, rights and responsibility administrator.

1.2. The administrator belongs to the category of specialists.

1.3. The administrator is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the director of the enterprise on the proposal of _____________.

1.4. A person who has secondary vocational education without presenting requirements for work experience or primary vocational education and work experience in the specialty for at least 2 years is appointed to the position of administrator.

1.5. The administrator must know:
- resolutions, orders, orders, other governing and regulatory documents of higher authorities relating to the work of an enterprise, institution, organization;
- the management structure, the rights and obligations of employees and the mode of their work;
- rules and methods of organizing customer service;
- types of services provided;
- fundamentals of economics, organization of labor and management;
- Fundamentals of marketing and advertising organization;
- planning and order of registration of rooms and show-windows;
- Fundamentals of aesthetics and social psychology;
- labor legislation;
- internal labor regulations;
- Rules and norms of labor protection.

1.6. The administrator reports directly to _____________________.

1.7. During the period of temporary absence of the administrator, his official duties are assigned to ___________________.

2. JOB DUTIES.

The administrator is obliged:

2.1. To carry out work on effective and cultural service to visitors, to create comfortable conditions for them.

2.2. Ensure control over the safety of material assets.

2.3. Advise visitors on issues related to the services provided.

2.4. Take measures to prevent and eliminate conflict situations.

2.5. To consider claims related to unsatisfactory service to visitors, takes the necessary organizational and technical measures.

2.6. Monitor the appropriate design of the premises, monitor the placement, updating and condition of advertising inside the premises and on the building.

2.7. Ensure cleanliness and order in the room and in the territory adjacent to it or the building.

2.8. Monitor the observance by subordinate employees of labor and production discipline, rules and regulations of labor protection, requirements of industrial sanitation and hygiene.

2.9. Inform the management about the existing shortcomings in the service of visitors, the measures taken to eliminate them.

2.10. Ensure that employees comply with the instructions of the management of the enterprise.

2.11. The duties of an administrator are determined on the basis and to the extent of the qualification characteristics for the position of an administrator and can be supplemented, clarified when preparing an administrator's job description, based on specific circumstances.

3. RIGHTS.

The administrator has the right:

3.1. Get acquainted with the draft decisions of the management of the enterprise relating to its activities.

3.2. Within its competence, report to the immediate superiors about all the shortcomings identified in the course of activities and make proposals for their elimination

3.3. Give orders and instructions and take appropriate actions to eliminate the causes that created the conflict situation.

3.4. Make proposals to the management of the enterprise (institution, organization) to improve the work related to his job duties and provided for in this job description.

3.5. Receive from structural divisions and specialists information and documents necessary for the performance of his duties

3.6. Involve specialists from all structural divisions of the enterprise in solving the tasks assigned to it (if it is provided for by the regulations on structural divisions, if not, with the permission of the head of the enterprise).

3.7. Require the management of the enterprise to assist in the performance of their duties and rights.

4. RESPONSIBILITY.

The administrator is responsible for:

4.1. For improper performance or non-performance of their official duties provided for by this job description.

4.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - within the limits determined by the labor and civil legislation of the Russian Federation.

4.4. Inaccurate information about the status of the received tasks and instructions, violation of the deadlines for their execution.

4.5. Failure to comply with orders, instructions of the director of the enterprise.

4.6. Violation of the internal labor regulations, fire safety and safety regulations established at the enterprise.

AGREED:

Any serious institution, be it a warehouse, or a store, or a restaurant, cannot do without an administrator, whose duties include managerial functions.

Past schemes for managing an enterprise have become obsolete, so a specialist is needed who can manage processes well, exercise control over production, people and goods, and also competently distribute work between various departments.

The administrator must be aware of the situation in the external and internal activities of the company in order to do his job well. Sometimes an administrator is called a manager.

Work principles

The general meaning of this work is that the store works like clockwork. The principle is control over people, goods, halls and documents.

is the leader for sellers, cashiers, receivers and loaders. He is an interacting link between the departments of the entire store.

Through him, issues are resolved between the staff and higher management, which he also notifies of problems in production.

For the successful implementation of their functions, the administrator must be guided by certain instructions and regulatory documents.

Areas of his competence

The administrator stores in a separate place and communicates to the staff the content of regulatory and governing documents, orders, job descriptions; he conducts cash transactions and other reports.

At acceptance of goods the administrator checks the expiration dates of the products, monitors the conscientious observance of the storage conditions of the goods. If necessary, takes all measures to dispose of expired products or return them to the supplier.

His duties include adjustment of working conditions, observance of the rights and obligations of employees, the mode of their work.

Administrator must know perfectly the Labor Code of the Russian Federation, to have an idea about the organization of collective labor, the combination of professions, the certification of employees and much more, in order to skillfully direct the activities of their subordinates.

For successful implementation different products, the manager must be well aware of such things as consumer buying behavior, have an idea of their needs and requirements, forecast demand, know how to position the product in the market, and so on. All these are the basics of knowledge about marketing, which allow you to build the right strategies for conducting promotions and make forecasts of the market situation.

Administrator must control compliance with regulations, as well as strictly control the absence of violations of the rules of hygiene and sanitation at work, fire safety and civil defense.

All this is managed by the administrator.

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Personal requirements for the candidate

An important quality that a successful administrator must possess is to be able to take a leadership position.

This will motivate employees to do their job well.

When communicating with customers, suppliers and subordinates, it is indispensable sociability. It allows you to find a common language with completely different people.

Positivity and patience are essential during staff training.

The ability to bring your business to the end is simply a must for a good manager. Responsibility and objectivity are necessary when exercising control over the entrusted area of administrator's duties.

organization needed when planning your time, events in the store, timely verification of permits. Logical thinking helps to analyze the information received about the situation on the market.

Attentiveness needed when working with fiscal and administrative documents and permits, when compiling a cash report, and so on.

Main functions and responsibilities

This specialist has a huge circle job duties and functions:

The basics of the store administrator's job are covered in this video:

Features of work and conduct of business of various types of stores

Online store

When operating a store on the Internet, it turns out narrower range of responsibilities than required in a large retail store.

The main activity of the store administrator is communication with dealers when ordering goods.

Also manager must follow for quality, to know its characteristics and expiration dates, about options for use and other information about the product.

He spends client consultations by phone or any electronic method of communication, organizes the delivery of goods (independently or through a courier).

It also “maintains” the order, controls payments, informs you about the stage of processing the order is in (for example, is it still on the way, or already in the warehouse and handed over to the courier, and so on).

Administrator functions may vary depending on the size of the online store and the specifics of its work.

For more information about the work of the administrator of online stores, see the following video:

Clothing store

In the work of the administrator of a clothing store, a large the need to organize events, promotions, sales and so on to sell the rest of the goods for the past season.

The manager focuses on training staff in techniques for the successful sale of goods and motivation for work.

He also pays special attention to the sales plan.

What qualities should be written when writing a resume for this position

It is necessary to write about responsibility. Store manager is a very responsible position. A person should "burn" this business.

For this work, you need leadership skills, without them it is very difficult to build a good job! Must have active life position, sociability, stress resistance.
Attentiveness is mandatory for the manager, because he deals with serious documents.

It turns out that the profession of "administrator" is very creative, while requiring the presence of opposite personality traits. On the one hand, he is a thoughtful, attentive strategist, on the other hand, he is a sociable manager who unites people. An imbalance in one direction or another may not have a very good effect on work.

People who have been working in this position for more than one year, as a rule, love their work very much, because every day they successfully solve a lot of versatile issues on which the success of a common cause depends.

Job description and job responsibilities of the administrator.

1. GENERAL PROVISIONS.

1.1. real job description defines official duties, rights and responsibilities of the administrator.

1.2. The administrator belongs to the category of specialists.

The administrator reports directly to _____________________.
During the period of temporary absence of the administrator, his official duties are assigned to ___________________.JOB DUTIES.

The administrator is obliged:

To carry out work on effective and cultural service to visitors, to create comfortable conditions for them.
Ensure control over the safety of material assets.